Last Updated: October 5, 2026 GameFndr aims to provide a fair and transparent refund process for sports game bookings. By making a booking, you agree to the terms below. 1. Game Cancellation • If a game is cancelled by GameFndr, players will be eligible for a 100% refund of their payment. • If a game is significantly rescheduled and the player cannot attend the new schedule, the player may also request a 100% refund. 2. Player Cancellation Refunds for player-initiated cancellations are based on the following: • 48 hours or more before the game: 100% refund. • 24 hours to less than 48 hours before the game: 50% refund. • Less than 24 hours before the game: No refund • No-show: No refund This policy helps protect both players and the game schedule from last-minute cancellations. 3. Payment or Booking Issues A full refund may be issued when: • A payment was charged but the booking was not successfully confirmed due to a technical issue. • A duplicate payment was made for the same booking. • A game is cancelled due to venue, safety, or other circumstances outside the player's control. Failed or incomplete payments that were not successfully charged do not require a refund. 4. Refund Processing Approved refunds will generally be returned through the original payment method. Refunds are initiated within 7 business days of approval and may take additional time to appear in your account, depending on your payment provider, bank, or card issuer. 5. Refund Requests To request a refund or report a payment issue, contact: Email: contact.gamefndr@gmail.com Please include your name, booking details, and reason for the refund request. 6. Policy Changes GameFndr may update this policy when necessary. The version published on this website will be the applicable policy at the time of booking. 7. Complaints and Disputes If you have a complaint or dispute about a booking, payment, refund, or game, email us first at contact.gamefndr@gmail.com with your booking ID and a description of the issue. We will acknowledge your message within 1-3 business days and aim to resolve it within 7 business days. If we can’t resolve it, you may seek remedies available under Philippine law, including filing a complaint with the DTI. GameFndr GAMEFNDR SPORTS EVENTS MANAGEMENT SERVICES 4674 Cuangco St., Pio del Pilar, Makati City, Philippines Email: contact.gamefndr@gmail.com